Legal Notice

This website is operated by Eco Rocks Brazil. Throughout the site, the terms “we”, “us” and “our” refer to Eco Rocks Brazil.

By accessing our website and purchasing from our store, you agree to the information, policies, and conditions presented on this website.

Company Information

Eco Rocks Brazil
Soledade, Rio Grande do Sul, Brazil
Email: contact@ecorocksbrazil.com
Website: ecorocksbrazil.com

Product Information

Eco Rocks Brazil sells natural stones, crystals, minerals, jewelry, and home décor products.

All products made from natural stones may present natural variations in color, shape, size, weight, texture, pattern, and formation. These variations are part of the natural character of the stones and should not be considered defects.

Product photos are used to represent the item as accurately as possible. However, colors may vary slightly due to lighting, photography, screen settings, and the natural characteristics of each stone.

Sizes, weights, and measurements are approximate unless otherwise stated.

Natural Stone Disclaimer

Our crystals, minerals, and natural stone products are sold as decorative, collectible, jewelry, or home décor items.

Any information related to energy, symbolism, or metaphysical properties is provided for cultural, spiritual, or informational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Eco Rocks Brazil does not provide medical, therapeutic, or health advice.

International Orders

All international orders are shipped from Brazil.

Customers are responsible for providing accurate shipping information, including full name, address, phone number, email, and any required tax ID or importer information.

Customs duties, import taxes, VAT, clearance fees, brokerage fees, storage fees, or any other charges required by the destination country are the customer’s responsibility.

Eco Rocks Brazil is not responsible for delays, additional charges, or restrictions caused by customs authorities, local laws, incorrect customer information, or import regulations in the destination country.

Pricing and Availability

Prices, product availability, shipping costs, and estimated lead times may change without prior notice.

For products in production, the estimated lead time may vary depending on the stone type, quantity, availability of raw material, production process, finishing, quality control, and export documentation.

Eco Rocks Brazil reserves the right to refuse, cancel, or adjust an order if there is an error in price, stock, product information, shipping calculation, or any other operational issue.

Third-Party Services

Our website may use third-party services, including payment providers, shipping carriers, apps, and external platforms.

Eco Rocks Brazil is not responsible for technical issues, delays, fees, service interruptions, or decisions made by third-party providers.

Intellectual Property

All images, videos, texts, product descriptions, logos, branding materials, and website content are the property of Eco Rocks Brazil or are used with permission.

No content from this website may be copied, reproduced, distributed, or used for commercial purposes without prior written authorization from Eco Rocks Brazil.

Limitation of Liability

Eco Rocks Brazil is not liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, services, shipping providers, payment providers, or third-party platforms.

Our responsibility is limited to the value of the product purchased, when applicable and according to our store policies.

Changes to This Legal Notice

Eco Rocks Brazil reserves the right to update, modify, or replace this Legal Notice at any time. Changes will be effective once published on this website.

Governing Law

This Legal Notice and any related transactions are governed by the laws of Brazil, where Eco Rocks Brazil operates.

For internal reference, the title in Portuguese would be Aviso Legal, but on the website I would display it as Legal Noticebecause your customers are mostly international.