Customer Support +55 51 99313-6015

Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned about how their data gathered from our website. This information can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or handle your Personally Identifiable Information (PII) in accordance with our website.

WHO WE ARE

Eco Rocks Brazil is a company born from a passion of 4 partners in being able to spread the energies of Brazilian Stone Jewelry and Minerals worldwide.

Our company is located in the Southern Brazilian state (the Rio Grande do Sul), land of the largest reserves of Agate, Amethyst, and citrine of the world.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

COMMENTS

When visitors leave comments on the website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

CONTACT FORMS

We collect the data inputted on our forms for accounts management and delivery processes, such as invoices, production orders, and taxes information.

COOKIES

If you fulfill a form on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you log in or purchase.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and it’s discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select to remember your login data, your username and password will persist. If you log out of your account, the login cookies will be removed.

ANALYTICS

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

WHO WE SHARE YOUR DATA WITH

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to do, we may contact you via email in the future to tell you about specials, new products, services, or changes to this privacy policy.

HOW LONG WE RETAIN YOUR DATA

If you register on our website, we store your personal information provided in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you order any of our products, your purchase information is retained indefinitely. This is how we can recognize and approve any follow-up automatically.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site or have submitted an order, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

HOW DO WE USE YOUR INFORMATION

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey or other site feature.

To quickly process your transactions.

To send periodic emails regarding your order or other products and services.

HOW WE PROTECT YOUR DATA

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.

We also use SSL for safe transactions.

Eco Rocks Brazil
Contact Us

[email protected]

+55 51 99313-6015

Rua Professor Carvalho de Freitas, 611
Teresópolis - Porto Alegre - RS - Brazil

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